Outage in BitTitan

Unable to apply UMB licenses to users in projects.

Resolved Minor
December 17, 2021 - Started over 2 years ago - Lasted 3 months
Official incident page

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Outage Details

We are aware of a current issue with applying User Migration Bundle licenses to users within MigrationWiz. This is being caused by an issue with certain workflows on the MigrationWiz back-end. Our team is actively investigating and is working to resolve this as quickly as possible.
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 12/18/2021 05:18AM

Mitigation steps have been implemented, and our teams are actively monitoring to verify this incident is resolved.

IDENTIFIED over 2 years ago - at 12/17/2021 10:00PM

We are aware of a current issue with applying User Migration Bundle licenses to users within MigrationWiz. This is being caused by an issue with certain workflows on the MigrationWiz back-end. This would also be affecting users ability to request project statistics from their migrations.

Our team has identified the cause of the issue and is currently working on a solution to get everything back to normal.

INVESTIGATING over 2 years ago - at 12/17/2021 09:41PM

We are aware of a current issue with applying User Migration Bundle licenses to users within MigrationWiz. This is being caused by an issue with certain workflows on the MigrationWiz back-end. Our team is actively investigating and is working to resolve this as quickly as possible.

This would also be affecting users ability to request project statistics from their migrations.

INVESTIGATING over 2 years ago - at 12/17/2021 09:15PM

We are aware of a current issue with applying User Migration Bundle licenses to users within MigrationWiz. This is being caused by an issue with certain workflows on the MigrationWiz back-end. Our team is actively investigating and is working to resolve this as quickly as possible.

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