BitTitan status

Everything seems OK

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BitTitan Latest Incidents

Resolved Encountering errors when starting a migration

Some customers are facing errors when starting a migration.

about 2 months ago Official incident report

Resolved Scheduling DeploymentPro

We have reports of performance/availability being impacted for DeploymentPro at this time. Our teams are actively investigating the cause so mitigation steps can be implemented.

Resolved Teams migration - Permission mapping is not functioning

We are aware of an issue at present concerning Teams migrations where the Advanced Option UserMapping/RecipientMapping is used for Teams permissions. This Advanced Option is not functioning and therefore permissions remapping will not be correct. The problem affects ALL Teams Migrations in all our of our portals but note that this does not affect other migration types nor does it affects if Teams Permission is not selected during migration. Our advice to customers at present is not to run a Teams permission migration. Our dev team are working on an emergency patch to resolve this issue and this is expected to be deployed in approx. 4 hours time. We will provide a further update shortly. We apologise for any inconvenience caused by this problem

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FAQ

Is BitTitan down?
BitTitan seems to be up and running. We're updating the status regularly.
I'm having issues with BitTitan, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when BitTitan is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you an email, Slack, or Discord in real-time when BitTitan has issues.
Why should I subscribe to IsDown?
We want to keep you updated on the status of the services you care about and impact your company. We'll keep you informed about the incidents that happen. You get a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?
You'll have access to a 14-day trial in our Pro plan. You can cancel anytime. After 14 days, you'll need to subscribe to an actual plan to continue to use the service.
How can I pay for a subscription?
You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
You are missing one of the services I use. Can you add it?
Sure thing! Just contact us, and we'll add it ASAP. Some services are more straightforward to add than others, but we're going to work to find the best solution.

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