Outage in Blackbaud

Maintenance Overage 55803 - Multiple Services Affected

Resolved Minor
April 17, 2024 - Started 15 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Maintenance ID 55803 - The maintenance that was scheduled to complete on 04/17/2024 at 03:00 AM EDT has been extended to 05:00 AM EDT. This maintenance is necessary to perform a routine maintenance task in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions; however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance. Please refer to this page for updates on the completion or additional extensions of the maintenance.
Components affected
Blackbaud Raiser's Edge NXT Blackbaud Financial Edge NXT Blackbaud Raiser's Edge Blackbaud Financial Edge
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 04/17/2024 09:14AM

This incident has been resolved.

IDENTIFIED 15 days ago - at 04/17/2024 07:25AM

Maintenance ID 55803 - The maintenance that was scheduled to complete on 04/17/2024 at 03:00 AM EDT has been extended to 05:00 AM EDT.

This maintenance is necessary to perform a routine maintenance task in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions; however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.

Please refer to this page for updates on the completion or additional extensions of the maintenance.

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