Outage in Bolt

Sporadic delivery failures for non-USA OTP SMS messages

Resolved Minor
November 16, 2022 - Started over 1 year ago - Lasted about 8 hours
Official incident page

IsDown continuously monitors the Bolt status page and multiple sources to provide up-to-date information. Check back with us for the latest Bolt uptime status.

Outage Details

We are seeing that some OTP messages are not being delivered to recipients who are outside of the United States. Our team is working to understand and resolve this issue.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 11/17/2022 05:44AM

We have implemented a fix and are not seeing sporadic failures for non-USA OTP SMS messages. We will continue to monitor the situation. Please reach out to merchantsupport@bolt.com if you have any questions.

IDENTIFIED over 1 year ago - at 11/17/2022 03:54AM

Our engineers have identified that the issue is with our third-party SMS provider, and we are working on a resolution. Please reach out to merchantsupport@bolt.com if you have any questions.

INVESTIGATING over 1 year ago - at 11/16/2022 10:13PM

We are seeing that some OTP messages are not being delivered to recipients who are outside of the United States. Our team is working to understand and resolve this issue.

Start monitoring Bolt and all your cloud vendors in minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime