Outage in Bolt
Delay in Captured Orders for Merchants With Auto-Capture Enabled
Resolved MinorComponents affected
Bolt Payment ProcessingLatest Bolt outages
Details
Updates ( sorted recent to last )
We have resolved the issue impacting transactions placed during this incident. If you have any questions or concerns, please reach out to Bolt Support at [email protected]
Bolt has identified an issue that impacted merchants using auto-capture. From 1:17pm ET until 5:08pm ET, merchants may have seen orders remain in an 'Authorized' state longer than expected. As of 5:08pm ET, our team has fixed the cause of the issue and new orders will be captured as expected. Our team is working on capturing the orders placed during the incident and will provide an update when this is complete. If you have any questions or concerns, please reach out to Bolt Support at [email protected]
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