Outage in Bolt

Delay in Captured Orders for Merchants With Auto-Capture Enabled

Resolved Minor
December 06, 2022 - Started over 2 years ago - Lasted about 1 hour
Official incident page

IsDown continuously monitors the Bolt status page and multiple sources to provide up-to-date information. Check back with us for the latest Bolt uptime status.

Outage Details

Bolt has identified an issue that impacted merchants using auto-capture. From 1:17pm ET until 5:08pm ET, merchants may have seen orders remain in an 'Authorized' state longer than expected. As of 5:08pm ET, our team has fixed the cause of the issue and new orders will be captured as expected. Our team is working on capturing the orders placed during the incident and will provide an update when this is complete. If you have any questions or concerns, please reach out to Bolt Support at merchantsupport@bolt.com.
Components affected
Bolt Payment Processing
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 12/07/2022 12:00AM

We have resolved the issue impacting transactions placed during this incident. If you have any questions or concerns, please reach out to Bolt Support at merchantsupport@bolt.com.

IDENTIFIED over 2 years ago - at 12/06/2022 10:53PM

Bolt has identified an issue that impacted merchants using auto-capture. From 1:17pm ET until 5:08pm ET, merchants may have seen orders remain in an 'Authorized' state longer than expected. As of 5:08pm ET, our team has fixed the cause of the issue and new orders will be captured as expected. Our team is working on capturing the orders placed during the incident and will provide an update when this is complete. If you have any questions or concerns, please reach out to Bolt Support at merchantsupport@bolt.com.

Latest Bolt outages

Radial Authorizations Failing - about 1 year ago
Vantiv Funding Delay - over 1 year ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook