Outage in Braze

Increased error rates on US 04 REST API

Resolved Minor
August 05, 2022 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We have identified an issue on US 04 impacting the REST API and SDK Data Collection leading to elevated errors. Engineers are actively working on resolving the issue.
Latest Updates ( sorted recent to last )
MONITORING over 1 year ago - at 08/05/2022 04:50PM

A fix has been implemented and the REST API and SDK Data Collection have returned to normal processing. Engineers continue to monitor the stability of the services.

IDENTIFIED over 1 year ago - at 08/05/2022 04:36PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 08/05/2022 04:06PM

We have identified an issue on US 04 impacting the REST API and SDK Data Collection leading to elevated errors. Engineers are actively working on resolving the issue.

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