Is Braze Down?

Braze status is operational

IsDown is monitoring Braze's official status page in real time.

Stats for Braze official incidents in the last 30 days

Number of Incidents

0 outages

Since last incident

45 days

Users reports for Braze in the last 12 hours

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Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Braze.

Monitor and keep track of Braze's current and past outages

Major · about 1 month ago · lasted about 7 hours

Errors and latency for links clicked in emails sent through SendGrid

Braze is investigating an increase in error responses and latency for links clicked in emails sent through SendGrid, one of our email service providers. Customers who send email through other providers are not affected. Braze has escalated the issue to SendGrid, who has confirmed that they are observing increased latency and are investigating the issue. We are actively working with SendGrid to resolve this issue.

Minor · about 2 months ago · lasted about 2 hours

Data Processing and Messaging Latency impacting EU01 Cluster

Engineers have identified an issue impacting the EU-01 cluster, at this time we are observing increased latency across services. Engineers are currently investigating the issue and working to implement a fix.

Major · about 2 months ago · lasted about 1 hour

US01 Increased API Errors

We are currently investigating increased error rates on US01. This is impacting multiple components on US01

Minor · about 2 months ago · lasted about 1 hour

Latency Affecting US06 Cluster

We are currently investigating an issue cause latency on the US06 cluster.

Major · 3 months ago · lasted about 1 hour

US-05 Rest Connection Issues

We have identified an issue on our US-05 REST endpoints impacting connectivity leading to a higher level of errors.

Major · 3 months ago · lasted about 1 hour

Increased REST API errors on EU-02 and US-05

Between 14:45 ET and 15:06 ET we saw elevated errors for the EU-02 REST API. The errors have now subsided and engineering teams are continuing to investigate the issue. Any REST API requests that returned an error from Braze during the incident window will need to be resubmitted.

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Frequently Asked Questions

Is Braze down right now? What is Braze current status?
Braze seems to be up and running. We've updated the status 30 days ago.
Was Braze down today?
Braze is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Braze, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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