Outage in Braze

Transactional messaging errors and latency impacting US Clusters

Resolved Minor
March 19, 2024 - Started about 1 month ago - Lasted 35 minutes
Official incident page

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Outage Details

Engineers are investigating an issue impacting Transactional Email sending.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/19/2024 05:33PM

A networking issue was identified and engineers deployed a fix across all impacted US clusters. Service has been restored for Transactional Messaging and all backlogs have been processed. No messages sent during the impact window were lost and would of only been delayed.

INVESTIGATING about 1 month ago - at 03/19/2024 05:01PM

Engineers are investigating an issue impacting Transactional Email sending.

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