Is Braze Outbound Messaging Down? Braze Outbound Messaging status is operational

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Stats for Braze Outbound Messaging official incidents in the last 30 days

Number of Incidents

0 outages

Since last incident

56 days

Users reports for Braze Outbound Messaging in the last 12 hours

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Braze Outbound Messaging outages in the last 30 days per day

Major · about 2 months ago · lasted about 7 hours

Errors and latency for links clicked in emails sent through SendGrid

Braze is investigating an increase in error responses and latency for links clicked in emails sent through SendGrid, one of our email service providers. Customers who send email through other providers are not affected. Braze has escalated the issue to SendGrid, who has confirmed that they are observing increased latency and are investigating the issue. We are actively working with SendGrid to resolve this issue.

Minor · 4 months ago · lasted 35 minutes

Networking issue impacting Dashboard and Outbound Messaging in APAC and South America regions

Braze has identified an issue impacting our network provider Cloudflare in the APAC and South America region. Dashboard users in the impacted region may experience errors or performance degradation when loading images in the dashboard. End-users in the region may experience issues or performance degradation when accessing messages that contain images.

Minor · 12 months ago · lasted 14 minutes

US-02 Data Processing and Messaging Delays

We have identified a database issue impacting our US-02 cluster, causing data processing delays of 10-20 minutes and messaging delays of 5-10 minutes for some customers.

Minor · over 1 year ago · lasted 8 minutes

Issue affecting APIs, Data Processing, and Message Sending

We've identified an issue that is causing increased API error rates, Data Processing delays, and Message Sending delays across multiple clusters. Remediation steps are being taken and service is in the process of restoring, but still degraded.

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Frequently Asked Questions

Is Braze Outbound Messaging down right now? What is Braze current status?
Braze seems to be up and running. We've updated the status about 1 month ago.
Was Braze Outbound Messaging down today?
Braze is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Braze, but the status is OK. What's going on?
There are a few things you can try:
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  • Check the Twitter account for more information.
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