This chart provides user-reported problems for Broadvoice in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Broadvoice status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Broadvoice outages.
Major Resolved · 2 months ago · lasted about 2 hours
Unavailability of services in BHive since 11:44PST
We are experiencing a full platform outage that started at 11:44 PST and the team is now investigating the network and platform components that are affected The estimated time for resolution is 1h
Major Resolved · 3 months ago · lasted about 2 hours
We are currently experiencing a service outage across our Bhive platform. The team has identified the root cause and is working to restore service as soon as possible. We estimate that we will be able to fully recover all services within the next hour, and will keep all customers updated if this forecast changes. We apologize for the inconvenience and will work diligently to minimize impacts to all our customers.
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Minor Resolved · 4 months ago · lasted about 3 hours
SMS/MMS and video calling issues
We are currently experiencing issues in our SMS/MMS and video calling capabilities due to a downstream provider failure. We are working diligently with our provider to overcome these issues and restore full service and expect to have a resolution in place in the next 4 hours
Minor Resolved · 5 months ago · lasted about 5 hours
We are experiencing an issue and we are looking into it. Some customers may see degraded call quality.
Minor Resolved · 5 months ago · lasted about 2 hours
Intermittent Calling issues
A fix has been implemented and we are monitoring the results.
Minor Resolved · started 5 months ago
Difficulty in loading Contact Center Analytic
We are experiencing a problem with Contact Center Analytics, the root cause has been identified and the team is working diligently to restore service. No data will be lost as the underlying systems are all working correctly. The expected resolution time is from 2 to 6 hours
Minor Resolved · started 9 months ago
Call processing issues
We are currently investigating this issue.
Check the current status of the components
Broadvoice offers VoIP phone systems, cloud PBX, SIP trunking, and virtual call center solutions for businesses. Learn more about our cloud phone services.
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