Outage in Built Technologies

Delay in Data Processing

Resolved Minor
September 27, 2022 - Started about 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

During an overnight job, a delay was caused in our data processing within our CLA product for lenders. We have implemented a fix for this delay and are currently seeing recovery and events catching up. Until recovery is complete, you may see a delay in up-to-date data appearing in certain areas of CLA, such as Draw Desk, Global Search, and certain search fields for finding and selecting builders and borrowers. We will provide another update when data processing is fully caught up.
Components affected
Built Technologies Project Administration Built Technologies Accounting and Draw Processing

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Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 09/27/2022 03:39PM

During an overnight job, a delay was caused in our data processing within our CLA product for lenders. We have implemented a fix for this delay and are currently seeing recovery and events catching up. Until recovery is complete, you may see a delay in up-to-date data appearing in certain areas of CLA, such as Draw Desk, Global Search, and certain search fields for finding and selecting builders and borrowers.

We will provide another update when data processing is fully caught up.

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