Outage in bvoip

VACLOUD11 and DALCLOUD03 Service Disruption

Resolved Minor
April 11, 2024 - Started 21 days ago - Lasted about 4 hours

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Outage Details

We are working on two affected nodes VACLOUD11 and DALCLOUD03 which are experiencing issues and a block of accounts are seeing a service disruption in both regions. We will post an update shortly on eta to resolution
Components affected
bvoip Cloud PBX Platform
Latest Updates ( sorted recent to last )
21 days ago - at 04/11/2024 10:00AM

We are working on two affected nodes VACLOUD11 and DALCLOUD03 which are experiencing issues and a block of accounts are seeing a service disruption in both regions. We will post an update shortly on eta to resolution

21 days ago - at 04/11/2024 10:39AM

About half of the affected accounts have returned back to normal operation. We are still working on the balance of affected accounts

21 days ago - at 04/11/2024 11:34AM

We are performing some rapid migrations on about a half dozen accounts to break through the last hurdle to restore services. Next update should be in approx 30 minutes

21 days ago - at 04/11/2024 11:50AM

Making good progress now. We are down to 25% of the original affected accounts ... We continue to work on remediation

21 days ago - at 04/11/2024 12:01PM

Based on the current progress we expect all remaining accounts to be fully operational within the next 15-30 minutes

21 days ago - at 04/11/2024 12:33PM

We are down to the remaining handful of accounts being remediated next update should be in 10 minutes

21 days ago - at 04/11/2024 12:45PM

Things in the final stretch are taking longer than expected. 15 remaining accounts

21 days ago - at 04/11/2024 01:14PM

8 accounts remaining

21 days ago - at 04/11/2024 01:25PM

We have 4 accounts remaining

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