Outage in Calix

Investigating Issues with loading Client Data for Onboarded GigaSpires

Resolved Minor
February 04, 2022 - Started over 3 years ago - Lasted about 2 months
Official incident page

Incident Report

We have received reports of some Wi-Fi data elements not loading when viewing client devices connected to Onboarded GigaSpire systems. We are currently investigating this issue. For additional discussion, please see the following post on the Calix Community: https://community.calix.com/s/question/0D54u00008CjAKmCAN/issues-loading-client-connection-type-ssid-name-operating-mode-and-signal-strength-for-onboarded-gigaspires

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Latest Updates ( sorted recent to last )
RESOLVED over 3 years ago - at 02/04/2022 11:18PM

This incident has been resolved.

MONITORING over 3 years ago - at 02/04/2022 10:49PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 3 years ago - at 02/04/2022 10:15PM

We have received reports of some Wi-Fi data elements not loading when viewing client devices connected to Onboarded GigaSpire systems. We are currently investigating this issue. For additional discussion, please see the following post on the Calix Community:

https://community.calix.com/s/question/0D54u00008CjAKmCAN/issues-loading-client-connection-type-ssid-name-operating-mode-and-signal-strength-for-onboarded-gigaspires

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