Outage in CallHub

CallHub is facing service disruption with voice calls broadcast for US / Canada numbers

Resolved Major
April 11, 2024 - Started 24 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating the matter with the concerned team and will keep you posted on it. Sorry for the inconvenience.
Components affected
CallHub Phone Calls
Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 04/11/2024 08:56PM

This incident has been fixed and voice calls are working fine. It was a caching issue on one of our servers. We are considering it resolved now.

Sorry for the inconvenience caused to you.

MONITORING 23 days ago - at 04/11/2024 07:58PM

We have identified the problem and placed a fix to resolve it. Voice calls should work for all CallHub customers. We will share more insights later.

We are still monitoring the voice services at our end.

INVESTIGATING 24 days ago - at 04/11/2024 07:37PM

We are currently investigating the matter with the concerned team and will keep you posted on it.

Sorry for the inconvenience.

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