Outage in CallHub

Non EU CallHub customers are facing slowness or intermittent service interruption

Resolved Minor
December 15, 2021 - Started over 2 years ago - Lasted 3 months
Official incident page

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Outage Details

We are facing an infrastructure issue with one of our vendors (AWS) and working on this matter along with their team. Please stay tuned.
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 12/15/2021 04:08PM

A fix has been implemented and services recovery is there. CallHub application should be for you now. We are still monitoring the system for the time.

IDENTIFIED over 2 years ago - at 12/15/2021 04:00PM

The issue has been identified and the concerned teams are working to deploy the fix. Please stay tuned.

Sorry for the inconvenience.

INVESTIGATING over 2 years ago - at 12/15/2021 03:46PM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 12/15/2021 03:46PM

We are facing an infrastructure issue with one of our vendors (AWS) and working on this matter along with their team. Please stay tuned.

Latest CallHub outages

CallHub is facing service disruption with voice calls broadcast for US / Canada numbers - 15 days ago
CallHub services are currently disrupted due to technical issues - 2 months ago
The CallHub dashboard is throwing HTTP error 403 and experiencing a similar issue on the mobile app. - 2 months ago
Again, CallHub calling services are affected due to a current service interruption at one of our third-party services. - 8 months ago
Due to a current service interruption at one of our third-party services, CallHub calling services are affected for all customers. - 8 months ago

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