Outage in CardConnect

CardSecure UAT (Non-Prod) Maintenance Update

Resolved Minor
January 31, 2023 - Started over 1 year ago - Lasted 39 minutes
Official incident page

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Outage Details

On Wednesday, February 1st, 2023, we will be making updates to the CardSecure UAT environment from 2:00p.m to 4:00 p.m ET. There is no anticipated impact to our live production environment. IMPORTANT: If your business’s software or application is directly integrated with any of the CardConnect products, we advise that you test transactions in our UAT environment within 24 hours of this scheduled maintenance period. This will help us improve your experience within the production environment. If you notice any issues as you test, please submit the form included in the following link and our support teams will assist you. https://cardconnect.com/uat-support
Components affected
CardConnect CardPointe Gateway UAT (Testing)
Latest Updates ( sorted recent to last )
INVESTIGATING over 1 year ago - at 01/31/2023 06:45PM

On Wednesday, February 1st, 2023, we will be making updates to the CardSecure UAT environment from 2:00p.m to 4:00 p.m ET. There is no anticipated impact to our live production environment.

IMPORTANT: If your business’s software or application is directly integrated with any of the CardConnect products, we advise that you test transactions in our UAT environment within 24 hours of this scheduled maintenance period. This will help us improve your experience within the production environment.

If you notice any issues as you test, please submit the form included in the following link and our support teams will assist you. https://cardconnect.com/uat-support

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