Outage in Central 1
Alert! - INC150402 - Vancouver Data Center (VAHC) power outage causing network problems
Resolved Major
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Outage Details
Components affected
Central 1 PaymentStream™ Direct Central 1 INTERAC e-Transfers® (EMT) Central 1 MemberDirect Retail (MDi/MDo) Central 1 Forge Online Banking Central 1 Forge 2.0 Online Banking Central 1 Bill Payments Central 1 Critical/High Priority Incident AlertLatest Updates ( sorted recent to last )
Power in the Vancouver Data Center (VAHC) has been restored and all services have recovered. Our teams will continue to monitor connections. Please contact Support is you experience any further issues.
Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 0
Please note that Central 1 is currently experiencing a network outage in the Vancouver Data Center (VAHC) due to a power outage.
Teams are currently working on recovering the power. Multiple online banking services (MemberDirect and Forge 2) are affected and also, Secure Site and PaymentStream Direct applications. An update will be provided by or before 12:30 a.m. PT (3:30 a.m. ET).
Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2
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