Outage in ChannelAdvisor Page

Shoppable Media: Walmart US and Target US Sales Performance Data Delayed

Resolved Minor
November 18, 2022 - Started over 1 year ago - Lasted 7 days
Official incident page

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Outage Details

We are currently experiencing delays in processing sales performance data for the following online retailers: Walmart US Target US As a result, the Insights pages in ChannelAdvisor do not yet show the data since November 9, 2022. Our Engineering team is currently working to resolve this issue with the highest priority. This alert will be updated as more information is available.
Components affected
ChannelAdvisor Page Shoppable Media ChannelAdvisor Page Fulfill: Orders & Fulfillment ChannelAdvisor Page Sell: Marketplaces, First Party & Webstores
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 11/25/2022 12:51PM

This issue has been resolved. There is no action required on the part of ChannelAdvisor clients.

IDENTIFIED over 1 year ago - at 11/22/2022 09:11PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 11/22/2022 07:23AM

This issue is still ongoing as of today. Our Engineering team is working to resolve this issue with high priority. This alert will be updated as more information is available

INVESTIGATING over 1 year ago - at 11/21/2022 07:43AM

This issue is still ongoing as of today. Our Engineering team is working to resolve this issue with high priority. This alert will be updated as more information is available.

IDENTIFIED over 1 year ago - at 11/18/2022 08:17PM

We are currently experiencing delays in processing sales performance data for the following online retailers:

Walmart US

Target US

As a result, the Insights pages in ChannelAdvisor do not yet show the data since November 9, 2022. Our Engineering team is currently working to resolve this issue with the highest priority.

This alert will be updated as more information is available.

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