Outage in Chartbeat

Incident Report: Historical Dashboard and Site Reports 6/21

Resolved Minor
June 22, 2022 - Started almost 2 years ago - Lasted 2 minutes
Official incident page

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Outage Details

We have identified an issue where some customers may see gaps in historical data at 10pm UTC on 6/21. A fix is currently in progress. We will be reissuing daily Reports and Advanced Queries results covering the affected window. While the fix is put in place, customers may temporarily experience delays in receiving recurring and daily reports.
Components affected
Chartbeat Publishing - Advanced Queries Chartbeat Publishing - Historical Dashboards Chartbeat Publishing - Reports
Latest Updates ( sorted recent to last )
IDENTIFIED almost 2 years ago - at 06/22/2022 09:54PM

We have identified an issue where some customers may see gaps in historical data at 10pm UTC on 6/21. A fix is currently in progress. We will be reissuing daily Reports and Advanced Queries results covering the affected window. While the fix is put in place, customers may temporarily experience delays in receiving recurring and daily reports.

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