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Chatfuel

Chatfuel Status

Ongoing Facebook issue: Persistent Menu cannot be set (or updated)

We've noticed our users are currently having issues updating the Persistent Menu. This is a Facebook issue, already addressed by Facebook team. We will ...

about 7 hours ago Official incident report

Stats

1 incidents in the last 7 days

4 incidents in the last 30 days

Automatic Checks

Last check: about 1 hour ago

Last known issue: about 7 hours ago

Latest Incidents

Last 30 days

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Resolved Facebook Issue: Messenger delays affecting APAC region

We're currently investigating an issue where bots connected to Facebook in the APAC region are experiencing delays of up to 3-5 minutes between messages. We suspect that the issue may be originating on Facebook, but we're doing the best we can to identify the issue.

Resolved Facebook Issue: Unstable Instagram API webhooks

Users who are trying our new Instagram Automation (https://docs.chatfuel.com/en/collections/2898225-instagram-automation) may have issues, as we can notice the Instagram API is not returning webhooks at this time. We're waiting for Facebook to mitigate the issue, and will provide updates here as soon as possible.

Resolved DNS resolving problems

We’re experiencing issues with DNS resolving of chatfuel.com resource. This issue could be connected with dns provider problems. We’re investigating this issue.

Resolved Bots may be slow to respond

Our automated systems have detected possible bot responsiveness issues. We are currently investigating and will provide further updates as they become available.

about 2 months ago Official incident report

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