Outage in Cherwell
Neurons (feature) Remote Control - Service Degradation - NVU – SRE-161831
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Outage Details
Latest Updates ( sorted recent to last )
A fix has been implemented and we are monitoring the results.
We are continuing to investigate this issue.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
A number of Neurons customers on the NVU environments using the Remote Control feature are experiencing a degradation to the service. Customers may experience the inability to perform remote control actions.
Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
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