Use Cases
Software Products MSPs Schools Development & Marketing DevOps Agencies Help Desk
 
Internet Status Blog Pricing Log In Try IsDown for free now

Outage in Ciptex

Twilio - Voice Quality Issue for a subset of Twilio Irish Numbers

Resolved Minor
June 02, 2023 - Started almost 3 years ago - Lasted 2 days
Official incident page

Incident Report

Twilio is investigating a service degradation due to bad audio quality on calls to Irish numbers via Magrathea. We expect to provide another update in 1 hour or as soon as more information becomes available
Components affected
Ciptex Twilio PSTN

Need to monitor Ciptex outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 06/04/2023 09:38AM

The Issue regarding bad audio quality on a subset of calls to Irish Twilio numbers has been resolved and service is operating normally at this time.

MONITORING almost 3 years ago - at 06/04/2023 07:59AM

Twilio has started seeing recovery in audio quality on a subset of calls to Irish Twilio numbers. Twilio will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available

INVESTIGATING almost 3 years ago - at 06/03/2023 04:03PM

Twilio are continuing their investigation into a service degradation due to bad audio quality on a subset of calls to Irish Twilio numbers. We expect to provide another update in 24 hours or as soon as more information becomes available.

INVESTIGATING almost 3 years ago - at 06/03/2023 12:01AM

Twilio are continuing their investigation into a service degradation due to bad audio quality on a subset of calls to Irish Twilio numbers. We expect to provide another update in 16 hours or as soon as more information becomes available.

INVESTIGATING almost 3 years ago - at 06/02/2023 10:43AM

Twilio is investigating a service degradation due to bad audio quality on calls to Irish numbers via Magrathea. We expect to provide another update in 2 hours or as soon as more information becomes available

INVESTIGATING almost 3 years ago - at 06/02/2023 09:29AM

Twilio is investigating a service degradation due to bad audio quality on calls to Irish numbers via Magrathea. We expect to provide another update in 1 hour or as soon as more information becomes available

Stop wasting hours on 'is it us or them?'

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook