Outage in Circle CI

Test Insight Results are Delayed

Resolved Minor
September 29, 2022 - Started almost 3 years ago - Lasted about 9 hours
Official incident page

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Outage Details

We have identified an issue with Insights (affected may notice that the data shown for flaky tests, slowest tests, most failed tests, etc. are delayed). A remediation is currently in progress
Components affected
Circle CI CircleCI UI
Latest Updates ( sorted recent to last )
MONITORING almost 3 years ago - at 09/30/2022 12:00AM

The test results processing pipelines is starting to recover. We are caught up to builds that ran within the last 15 hours and expect to be fully caught up in 2-4 hours.

IDENTIFIED almost 3 years ago - at 09/29/2022 10:10PM

We have deployed both changes to speed up test result processing.
We are now deploying changes to remove unprocessable events from the queues.

IDENTIFIED almost 3 years ago - at 09/29/2022 06:58PM

The issue with the Insights web UI has been resolved.
Engineers are also monitoring metrics for the fix to test insights processing, once things have stabilized we will complete the rollout of the second update, at which point we believe that processing will return to normal, and we will begin to work through the backlog.

IDENTIFIED almost 3 years ago - at 09/29/2022 06:35PM

Due to an unrelated issue with a back-end database, the Insights UI is currently unavailable. Engineers are currently working on remediation.

IDENTIFIED almost 3 years ago - at 09/29/2022 05:55PM

We are working on the second of two updates at which time we expect to see accelerated processing of the backlog

IDENTIFIED almost 3 years ago - at 09/29/2022 05:10PM

Insights data for tests (flaky tests, slowest tests, most failed, etc) is currently delayed by approximately 2 days.
Historical data remains visible and test data has not been lost.
We are in the process of deploying multiple changes to accelerate processing and will update as we start to see the delay time reduce.

IDENTIFIED almost 3 years ago - at 09/29/2022 04:46PM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 3 years ago - at 09/29/2022 03:46PM

We have identified an issue with Insights (affected may notice that the data shown for flaky tests, slowest tests, most failed tests, etc. are delayed). A remediation is currently in progress

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