Outage in Close

Background Processing Delayed

Resolved Minor
September 15, 2023 - Started 8 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Close Application UI Close API
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/15/2023 03:31PM

This incident has been resolved.

MONITORING 8 months ago - at 09/15/2023 03:05PM

A fix has been implemented. The Close application and API are fully functional. We expect full recovery of background task processing performance in the next 15 minutes.

MONITORING 8 months ago - at 09/15/2023 02:41PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 8 months ago - at 09/15/2023 02:41PM

We are continuing to work on a fix for this issue.

IDENTIFIED 8 months ago - at 09/15/2023 02:37PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 8 months ago - at 09/15/2023 02:37PM

We are currently investigating this issue.

Latest Close outages

Calling outage - 11 days ago
Delayed Webhook Processing - about 2 months ago
Elevated Error Rate - 8 months ago
Elevated Error Rate - 9 months ago

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