Outage in Close

Elevated Error Rate

Resolved Minor
August 01, 2023 - Started 9 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Close has become aware of degraded performance of our API. This resulted in a brief window between 15:55 and 16:05 UTC when users may have seen elevated error rates when using the Close App and API. Performance has recovered and users should no longer be impacted. Close Engineering will continue to monitor and investigate the root cause.
Components affected
Close Application UI Close API
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 08/01/2023 05:22PM

This incident has been resolved.

MONITORING 9 months ago - at 08/01/2023 04:22PM

Close has become aware of degraded performance of our API. This resulted in a brief window between 15:55 and 16:05 UTC when users may have seen elevated error rates when using the Close App and API. Performance has recovered and users should no longer be impacted. Close Engineering will continue to monitor and investigate the root cause.

Latest Close outages

Calling outage - 11 days ago
Delayed Webhook Processing - about 2 months ago
Elevated Error Rate - 8 months ago

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