Outage in Cloudinary

Errors logging in to Management Console / Media library

Resolved Major
March 06, 2024 - Started 2 months ago - Lasted about 6 hours
Official incident page

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Outage Details

We're investigating reports of errors when logging into Cloudinary's web interface. Our team is actively investigating the issue to identify and address the root cause, and a further update will be provided soon
Components affected
Cloudinary Management Console Cloudinary Digital Asset Management (DAM)
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 03/06/2024 04:33PM

This incident has been confirmed as resolved, and all affected users should be able to log in as expected.

MONITORING 2 months ago - at 03/06/2024 12:00PM

Previously affected users should no longer be encountering any login issues.
We'll continue to monitor the situation and will provide a further update when the issue is confirmed as resolved.

MONITORING 2 months ago - at 03/06/2024 11:37AM

The cause of the login issue has been identified and a fix implemented. Affected users should be able to log in shortly and we'll continue to monitor the situation

INVESTIGATING 2 months ago - at 03/06/2024 10:49AM

We're investigating reports of errors when logging into Cloudinary's web interface.
Our team is actively investigating the issue to identify and address the root cause, and a further update will be provided soon

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