Is CloudRepo Down?

CloudRepo Status is Operational

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CloudRepo Outages

0 Outages in the last 7 days
0 Outages in the last 30 days
1481 Days since last incident

Resolved Minor API Outage

During a server upgrade, there was approximately 1-2 minutes of API downtime. This was unintentional and we are looking into why this happened so we will avoid future outages in the future as we upgrade hardware.

about 4 years ago

Resolved Minor Package Repository Outage

Customer Impact: Access to our storage APIs (publishing/reading packages) was returning 500 errors for some partners. This is a repeat of the May 9th outage - please refer to the incident summary for more details. Resolution: After we were alerted of this issue we were able to restore functionality to all partners. Duration: Approximately 45 minutes at approximately 11:00 CST and 20 minutes around 18:00 CST. Future Mitigation: To prevent this from happening again, we will be implementing several changes: 1) Improve our monitoring to detect 500 errors as soon as they occur. 2) Increased the size of our cluster to give us more headroom in our connection pools. 3) Continue to investigate root cause and fix anything that may be holding on to connections.

about 4 years ago

Resolved Minor Package Repository Outage

Customer Impact: Access to our storage APIs (publishing/reading packages) was returning 500 errors for some partners. Root Cause: Our servers exhausted their connections to the storage layer and our monitoring system did not alert us to this degraded state - a partner alerted us instead. Resolution: After we were alerted of this issue we were able to restore functionality to all partners. Duration: Approximately two hours Future Mitigation: To prevent this from happening again, we will be implementing several changes: 1) Improve our monitoring to detect 500 errors as soon as they occur. 2) Increased the size of our cluster to give us more headroom in our connection pools. 3) Continue to investigate root cause and fix anything that may be holding on to connections.

about 4 years ago

CloudRepo Components Status

"I spend 2 hours trying to solve an issue and then realize it's due to an [EXTERNAL SERVICE] outage"
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Is CloudRepo down today?
CloudRepo seems to be up and running. We've updated the status 7 minutes ago.
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