Number of Incidents
2 outages
Since last incident
12 days
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Major · 12 days ago · lasted about 16 hours
We're experiencing an elevated level of API errors and are currently looking into the issue.
Minor · 22 days ago · lasted about 19 hours
Email Delivery Issues (Re: Proofpoint)
We have identified an issue with email servers running Proofpoint's platform for checking sender IP reputation. Proofpoint has erroneously flagged one of the IPs we utilize for sending email, impacting delivery to those servers. Proofpoint has already raised a ticket for the issue, and we await a resolution. Meanwhile, we're exploring an alternative route to bypass the delivery issues.
Minor · 2 months ago · lasted 33 minutes
We're experiencing an elevated level of API errors and are currently looking into the issue.
Minor · 4 months ago · lasted about 2 hours
We're monitoring an AWS outage that is causing some of our customers in some regions to experience an elevated level of API errors. Our engineers are currently looking into the issue.
Minor · 5 months ago · lasted about 3 hours
Elevated Processing Errors - Malware Scans
We're experiencing an elevated level of processing errors and are currently looking into the issue. Users may see intermittent failures during malware scans which cause packages to fail to sync successfully. The affected packages can be retried manually and should complete on a subsequent attempt. Users may experience increased sync times while our engineers work to mitigate the incident.
Minor · 5 months ago · lasted about 2 hours
Elevated Processing Errors - Malware Scans
We're experiencing an elevated level of processing errors and are currently looking into the issue. Users may see intermittent failures during malware scans which cause packages to fail to sync successfully. The affected packages can be retried manually and should complete on a subsequent attempt.
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