Outage in Cloudsmith

Elevated error rates and timeouts for packages

Resolved Major
March 08, 2024 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating elevated errors rates and timeouts when fetching packages.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/08/2024 02:45PM

The root cause of the performance degradation has been identified. It related to a customer configuration, and has now been isolated and corrective action taken. This unique configuration will be prevented from being set in future.

INVESTIGATING about 2 months ago - at 03/08/2024 02:12PM

We are currently investigating elevated errors rates and timeouts when fetching packages.

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