Outage in Clover

Dashboard Issue

Resolved Minor
February 03, 2024 - Started 3 months ago - Lasted about 9 hours
Official incident page

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Outage Details

Clover is currently experiencing intermittent issues with our dashboard and API connectivity, which would impact our integrated service and our Cloud Pay display application. On-device payments should be functional. You do not need to take any action at this time. We will provide another update within the next 30 minutes.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/04/2024 05:05AM

Thank you again for your patience today. We have resolved all issues, and our systems are working as expected. We appreciate your business and apologize again for these issues.

IDENTIFIED 3 months ago - at 02/04/2024 01:49AM

Please note that we have restored the Clover web dashboard at this time. Our engineers continue to work on the issues you may be experiencing related to order syncing across your Clover devices. Thank you for your continued patience, and we will provide another update as soon as possible.

IDENTIFIED 3 months ago - at 02/03/2024 11:36PM

Thank you for your ongoing patience. Please note that all of our API services have been restored, and we are resolving the remaining issues relating to the Clover web dashboard and Clover device order synching. We will provide another update as soon as possible.

IDENTIFIED 3 months ago - at 02/03/2024 10:08PM

Clovers API services have recovered and we are working on remediating the device services that are unavailable or having intermittent issues.

IDENTIFIED 3 months ago - at 02/03/2024 09:42PM

Engineering teams are working to resolve this issue. We appreciate your ongoing patience.

IDENTIFIED 3 months ago - at 02/03/2024 08:38PM

Our engineers continue to troubleshoot the API, online dashboard, and ordering issues you may be experiencing. We are actively working towards a full resolution shortly. Thank you for your ongoing patience.

IDENTIFIED 3 months ago - at 02/03/2024 07:48PM

Clover is currently experiencing intermittent issues with our dashboard and API connectivity, which would impact our integrated service and our Cloud Pay display application. On-device payments should be functional. You do not need to take any action at this time. We will provide another update within the next 30 minutes.

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