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This incident has been resolved.
Network issues have been resolved and all services are available again. We are closely monitoring the situation.
This issue also partially impacts the Native Voice functionality in Mobile Service Cloud.
We currently experience a network issue in our Breda network. This impact only specific services. Customers can experience issues connecting to SMPP. You can mitigate this by connecting to smpp181.messaging.cm.com and smpp183.messaging.cm.com. We also experience issue with Message Log. We will update you as we learn more.
We are continuing to investigate this issue.
We are investigating reports of customers having issues connecting to the CM.com network. Specifically our platform apps, voice platform and SMPP connections.
We will update you when we have more information.
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