This chart provides user-reported problems for Courier in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Courier status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Courier outages and possible affected you.
Minor Resolved · 4 months ago · lasted about 1 hour
Timeouts impacting Courier Inbox and access to log data
We are currently investigating an issue that is affecting Courier Inbox as well as the ability to access log data. Sends are not impacted.
Minor Resolved · 6 months ago · lasted about 3 hours
Message Send Delays for Legacy Segment to Send Message Integration
We are currently investigating an issue where Send messages triggered by the Segment Event track/ integration are not being sent. Customers using the Segment Event track/ integration with Automations appear not to be impacted.
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Minor Resolved · 7 months ago · lasted about 7 hours
We are currently investigating an issue that is affecting send times for some messages.
Minor Resolved · 8 months ago · lasted about 1 hour
We are currently investigating delays in message processing due to provider timeouts.
Minor Resolved · 8 months ago · lasted 24 minutes
Increased API Error Rates and latencies due to multiple AWS service outages
AWS is experiencing elevated error rates and latencies for services that affect Courier. As a result, users may see increased errors and delays within Courier APIs. So far the impact remains low and our reprocessing infrastructure is operational. We'll be monitoring this incident closely and continue to post updates.
Minor Resolved · 10 months ago · lasted about 1 hour
Validation errors editing notification templates
We are currently investigating an incident preventing some notification templates from being updated via Studio
Minor Resolved · 11 months ago · lasted 20 days
Increased Error Rates due to AWS (SQS, S3 and Lambda) services issues in us-east-1
AWS identified an issue with their API and is beginning to see recovery in their API error rates for all affected services. We will continue to monitor their status page and update here. https://health.aws.amazon.com/health/status
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