Outage in Courier

EU Region – Notifications Stuck in “Queued” State

Resolved Minor
May 16, 2025 - Started 12 days ago - Lasted about 7 hours
Official incident page

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Outage Details

We are currently investigating an issue where EU workspace notifications appear to remain in the “queued” state.
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 05/16/2025 09:02PM

The issue has been resolved. The root cause was purely a logging issue, notifications were still sent but showing up in logs as queued. All logs have been rehydrated

IDENTIFIED 12 days ago - at 05/16/2025 02:53PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 12 days ago - at 05/16/2025 02:28PM

We are currently investigating an issue where EU workspace notifications appear to remain in the “queued” state.

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