Outage in Courier

Traffic Routing Issue Affecting Courier Studio and Message APIs

Resolved Major
February 12, 2022 - Started about 2 years ago - Lasted about 2 months
Official incident page

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Outage Details

We are currently investigating a traffic routing issue that affecting access to Courier Studio and Message API endpoints.
Latest Updates ( sorted recent to last )
MONITORING about 2 years ago - at 02/12/2022 02:22AM

The core issue has been identified and a resolution has been implemented. We will continue to monitor the situation.

INVESTIGATING about 2 years ago - at 02/12/2022 02:16AM

API operations are returning to normal. Studio operations have started to return to normal operating state. We will continue to monitor.

INVESTIGATING about 2 years ago - at 02/12/2022 01:47AM

Send functionality has been restored. We will continue to monitor.

Major outages still exist on Studio and a partial outage against Courier API GET endpoints.

INVESTIGATING about 2 years ago - at 02/12/2022 01:38AM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 02/12/2022 01:38AM

The routing outage has expanded to include the /send endpoint affecting message delivery.

INVESTIGATING about 2 years ago - at 02/12/2022 01:14AM

We are currently investigating a traffic routing issue that affecting access to Courier Studio and Message API endpoints.

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