Outage in Courier
Outbound notifications are not being sent
Resolved Minor
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Outage Details
Components affected
Courier Nexmo Outbound SMS Courier mailgun API Courier Plivo SMS API Courier Twilio SMS Courier Segment Data Ingestion (Tracking) API Courier SparkPost SMTP API - USA Courier SparkPost SMTP Delivery - USA Courier mailgun Outbound Delivery Courier SparkPost SMTP Delivery - EUROPE Courier Slack Apps/Integrations/APIs Courier Mailjet SEND API Courier Mailjet REST API Courier Plivo REST APIs and XML Courier Twilio AUTOPILOT Courier SparkPost SMTP API - EUROPE Courier Segment Cloud SourcesLatest Updates ( sorted recent to last )
The incident has been verified as resolved
A fix has been implemented and the team is monitoring pipeline health. All unprocessed messages should be sent as platform health recovers.
The issue has been identified and a patch has been deployed.
We are currently investigating an issue where messages are not being sent to downstream providers.
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