Outage in Coveo Cloud V2

[US] Catalog Source Refresh Delays

Resolved Minor

March 13, 2024 - Started about 2 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We've identified an issue causing refesh delays for Catalog Sources in the US region. Your content for this type of source might not be up to date. Our team is working on it and will post updates until solved. If you need help or to get in touch with us, please visit our Help Portal

Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 03/13/2024 04:27PM

This incident has been resolved. The service has remained fully operational since the last update.

MONITORING about 2 months ago - at 03/13/2024 01:14PM

A fix has been implemented and we are monitoring the results. Content updates for Catalog Sources in the US region are now back to near real-time.

IDENTIFIED about 2 months ago - at 03/13/2024 11:58AM

We've identified an issue causing refesh delays for Catalog Sources in the US region. Your content for this type of source might not be up to date. Our team is working on it and will post updates until solved.

If you need help or to get in touch with us, please visit our Help Portal

Latest Coveo Cloud V2 outages

[EU] ML Query Issues - about 1 month ago

[All Regions] Content Browser Issues - 2 months ago

[EU] Coveo ML - Models Generator Issues - 5 months ago

[Canada] Analytics Processing Delays - 5 months ago

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