Is Coveo Cloud V2 Down?

Coveo Cloud V2 Status is Operational

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Coveo Cloud V2 Outages

1 Outages in the last 7 days
7 Outages in the last 30 days
7 Days since last incident

Resolved Minor [All Regions] Short Analytics services performance degradation

We've identified and fixed an issue affecting our Analytics platform, impacting both read and write services, and leading to higher than usual error rates. It was a short-lived issue from 3:52 PM to 4:00 PM EST. We are actively monitoring this service. If you need help or to get in touch with us, please visit our Help Portal

7 days ago

Resolved Minor [US East] Log Browser issues

We've identified an issue affecting the "Log Browser" section of our Admin UI, preventing the logs from displaying and instead returning a "No logs found" message. This issue does not affect indexing operations, only the logs. If you need help or to get in touch with us, please visit our Help Portal

13 days ago

Resolved Minor [All Regions] Administration Console bug when adding or editing a Filter rule

We’ve identified a bug in the Query Pipelines section of the administration console, preventing users from adding to editing filters. We are working on a fix which will be released later today. If you need help or to get in touch with us, please visit our Help Portal

14 days ago

Resolved Minor [All Regions] Administration Console bug when editing Ranking Expression

We’ve identified a bug in the Query Pipelines section of the administration console. When editing an existing ResultRanking RankingExpression using the new expression builder, multi-value expression @field=(val1,val2) have their parentheses stripped @field=val1,val2 which results in an invalid expression. This does not impact rules that already exist and haven’t been edited and saved. We are working on a fix which will be released next Monday. Until then, we suggest avoiding edition. If you need help or to get in touch with us, please visit our Help Portal

18 days ago

Resolved Minor Refreshes delays

We're investigating an issue causing refreshes delays on push sources. Your content might not be up to date. Our team is working on it and will post updates until solved. If you need help or to get in touch with us, please visit our Help Portal

19 days ago

Coveo Cloud V2 Components Status

"I spend 2 hours trying to solve an issue and then realize it's due to an [EXTERNAL SERVICE] outage"
Every engineer at some point in time

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Frequently Asked Questions

Is Coveo Cloud V2 down today?
Coveo Cloud V2 seems to be up and running. We've updated the status 3 minutes ago.
I'm having issues with Coveo Cloud V2, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when Coveo Cloud V2 is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when Coveo Cloud V2 has issues.
Why use IsDown?
We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?
You can go to the Billing section in your account and choose one of the plans. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
Are we missing an integration?
Contact us, and we'll add it ASAP.

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