Outage in Coveo Cloud V2
[US, EU, AU] Document Logs API unavailable
Resolved MinorIncident Report
We have identified an issue affecting the Document Logs API in our US, EU and AU regions. Since 17:12 UTC (13:12 EDT), some requests to the Document Logs API may return errors. Customers may be unable to view document logs for their sources through the API or the Log Browser. Indexing and search are not affected.
Our team is working on a fix, which we expect within the next 30 minutes. We will post an update once it has been applied.
Components affected
Coveo Cloud V2 Indexing Pipeline - Document Processing Coveo Cloud V2 Indexing Pipeline - Document Processing Coveo Cloud V2 Indexing Pipeline - Document ProcessingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 10/27/2026 07:53PM
The issue affecting the Document Logs API in the US, EU and AU regions has been resolved as of 19:52 UTC. Requests to the Document Logs API are working normally again. We apologize for the inconvenience.
IDENTIFIED
14 days ago - at 10/27/2026 07:34PM
A fix for the Document Logs API issue in the US, EU and AU regions is being deployed to production. Until it has been fully rolled out, some requests to the Document Logs API may continue to return errors. We will post another update once the fix is live and we have confirmed the service has recovered.
IDENTIFIED
14 days ago - at 10/27/2026 05:34PM
We have identified an issue affecting the Document Logs API in our US, EU and AU regions. Since 17:12 UTC (13:12 EDT), some requests to the Document Logs API may return errors. Customers may be unable to view document logs for their sources through the API or the Log Browser. Indexing and search are not affected.
Our team is working on a fix, which we expect within the next 30 minutes. We will post an update once it has been applied.
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