Degraded Performance in Realtime Dispatching

Since 14:00 we have not detected any real-time delays via Sendgrid integration. Their incident, according to their status page, is still not fully resolved. We will mark ours as resolved and will link the affected Sendgrid component to our status page so it will automatically update in case of any change on the Sendgrid side.

As always, feel free to get in touch if you have any questions.
Your CrossEngage Team

Only real-time campaigns dispatched via SendGrid integration are affected. SendGrid has updated its status page and we will follow it closely. This means that there is not much we can do regarding this topic. No other integration is affected. We will keep monitoring and will keep this incident open until SendGrid real-time campaigns go back to normal dispatching time.

Feel free to get in touch if you have any questions.

Your CrossEngage Team

We detected a degraded performance in our real-time campaign dispatching.

We are working with full force to resolve this and we will post an update as soon as more information becomes available.

Your CrossEngage Team