CrossEngage status updated a few minutes ago
CrossEngage is working normally
This chart shows the number of user-reported issues for CrossEngage service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where CrossEngage users are reporting performance issues or downtime. The map shows recent outages from around the world.
CrossEngage Outage MapIn the last 90 days, CrossEngage had 2 incidents (1 major outage and 1 minor incident) with a median duration of 15 hours 36 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
IsDown has tracked 89 incidents since started monitoring CrossEngage status in January 2023. We collect data from 5420+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official CrossEngage outages and also issues that we're started by a spike in crowdsource reports.
| Title | Started At | Duration |
|---|---|---|
|
Dear customers,
we have detected dispatching issues in Stories connected to Webhooks - the disp...
|
Jan 07, 2026 at 11:55 AM UTC
|
1 day |
|
Dear Customers,
we are currently experiencing network issues connected to the active global Clou...
|
Nov 18, 2025 at 01:21 PM UTC
|
about 6 hours |
|
Dear customers,
We have detected a delay in the processing of updates sent to our system. Real ti...
|
Oct 20, 2025 at 11:59 AM UTC
|
2 days |
|
Dear Customers
Our Datacenter provider is experiencing a network outage. Engineers were deployed...
|
Oct 18, 2025 at 08:51 AM UTC
|
about 5 hours |
|
Dear Customers
Our Datacenter provider is experiencing a network outage. Engineers were deployed...
|
Oct 17, 2025 at 04:18 PM UTC
|
about 3 hours |
|
We have detected a delay in the processing of updates sent to our system. Our system receives and...
|
Sep 22, 2025 at 12:03 PM UTC
|
about 20 hours |
|
Dear customers,
please be informed that our system currently faces some issues with event export...
|
Sep 08, 2025 at 03:08 PM UTC
|
1 day |
|
Investigating – Some users are currently unable to log in to the platform. Our engineers are inve...
|
Jun 07, 2025 at 07:33 AM UTC
|
about 14 hours |
|
We have detected a delay in the processing of updates sent to our system. Our system receives and...
|
Apr 17, 2025 at 05:35 PM UTC
|
about 5 hours |
|
We are currently experiencing degraded platform performance, impacting event data processing and ...
|
Mar 20, 2025 at 09:32 AM UTC
|
about 8 hours |
Check the current status of the 6 components, services, or regions being monitored for CrossEngage.
| Component | Status |
|---|---|
| APIs | OK |
| Campaign Dispatch | OK |
| Integration Partners | OK |
| Segmentation | OK |
| User Interface | OK |
| Web tracking | OK |
IsDown has maintained continuous monitoring of CrossEngage, a Customer Data & Analytics solution, since January 2023. Our database contains 89 documented incidents from the past 3 years, giving us deep insight into CrossEngage's reliability patterns and typical resolution times. We parse CrossEngage's official status page across all 19 components and 6 groups, interpreting statuses like operational, degraded performance, partial outage, and major outage to deliver precise uptime metrics and targeted notifications.
When CrossEngage experiences issues, you need accurate information fast. IsDown combines official status page data with user-reported issues, giving you early detection when vendors are slow to acknowledge problems, plus verified incident details once they do. You get affected components, severity levels, and real-time resolution updates from both sources.
Engineering and operations teams rely on IsDown to monitor CrossEngage and receive verified outage alerts. Get instant notifications through Slack, Teams, PagerDuty, or 20+ other integrations.
Every few minutes we check the status page of CrossEngage (and 5,420+ other services) for issues. We collect the status and outage information across all 19 CrossEngage components. We also monitor user reports alongside official sources. Since vendors often take time to report incidents, monitoring user reports helps us alert you early.
Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be alerted about. This way you avoid getting all incidents from CrossEngage and other services, focusing only on those affecting your business.
IsDown checks CrossEngage official status page for major/minor outages or downtimes. A major outage is when CrossEngage experiences a critical issue that severely affects one or more services/regions. A minor incident is when CrossEngage experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a CrossEngage outage, we send you an alert and update your dashboard and status page.
CrossEngage and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in CrossEngage status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
CrossEngage publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors CrossEngage and all their 19 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was built to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor CrossEngage but also 5,421 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird's-eye view and share it with your team.
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Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be notified about. This way you avoid getting all incidents from CrossEngage and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of CrossEngage and 5,420 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be accessed by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is CrossEngage down?'
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Need similar to Downdetector CrossEngage alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect CrossEngage outages, IsDown monitors CrossEngage's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official CrossEngage status page monitoring with real-time incident details. | ||
| Monitor 5,420+ services including CrossEngage in a single dashboard. | ||
| Instant CrossEngage outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of CrossEngage official status and user-reported issues. | ||
| Maintenance feed for CrossEngage | ||
| Granular alerts filtering by CrossEngage components and regions. |
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CrossEngage isn't down. You can check CrossEngage status and incident details on the top of the page. IsDown continuously monitors CrossEngage official status page every few minutes. In the last 24 hours, there were 0 outages reported.
CrossEngage is currently operational. You can check CrossEngage status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of CrossEngage being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the CrossEngage official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
CrossEngage last outage was on January 07, 2026 with the title "Degraded performance of Webhooks via Stories"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor CrossEngage and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if CrossEngage is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about CrossEngage's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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