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Outage Details
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This incident has been resolved.
Please be informed that deposits and withdrawals of tokens on the Ethereum, Arbitrum One and Arbitrum Nova, Optimism, zkSync Era, Metis, Starknet and Polygon PoS networks will be temporarily suspended on the Crypto.com App and the Crypto.com Exchange on 13 March 2024, 13:25 UTC. This temporary suspension is to facilitate Ethereum’s latest Dencun network upgrade.
Please note that the trading of ETH, ARB, OP, METIS, STRK and MATIC tokens on the Crypto.com App and the Crypto.com Exchange will not be impacted. Deposits and withdrawals of ETH, ARB, OP, METIS, STRK and MATIC tokens will resume once the upgraded Ethereum has stabilized. No further announcements will be made.
If you have any questions or concerns, kindly reach out to us at contact@crypto.com.
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