Outage in Dashlane
Incident - Dashlane services partially disrupted
Resolved Minor
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Outage Details
We're closely monitoring the situation as our services are being restored.
The following services may have been impacted:
- First-time access to your account from a new device
- First-time access to the Web App and the Admin Console
* If you are trying to log in from a device where the extension is already installed and was connected in the past, it will remain accessible even if our servers aren't.
- Login with Single sign-on (SSO)
- Login with Two Factor-Authentication (2FA)
- Ability to create new Dashlane accounts
- Sync of passwords and data across devices
- Sharing of passwords or other data
- Password Changer
- Paid plans purchase from Dashlane website
Components affected
Dashlane Website Dashlane Sync Dashlane Account Creation Dashlane Sharing Dashlane Password Changer Dashlane Admin Console Dashlane Web app Dashlane Email notifications Dashlane Two-factor authentication (2FA) Dashlane macOS application Dashlane iOS application Dashlane Android application Dashlane Chrome extension Dashlane Firefox extension Dashlane for Safari extension Dashlane Edge extension Dashlane Single sign-on (SSO) Dashlane Paid plans purchaseLatest Updates ( sorted recent to last )
We identified a partial disruption of our services earlier today. Everything should be back to normal now.
We're closely monitoring the situation as our services are being restored.
The following services may have been impacted:
- First-time access to your account from a new device
- First-time access to the Web App and the Admin Console
* If you are trying to log in from a device where the extension is already installed and was connected in the past, it will remain accessible even if our servers aren't.
- Login with Single sign-on (SSO)
- Login with Two Factor-Authentication (2FA)
- Ability to create new Dashlane accounts
- Sync of passwords and data across devices
- Sharing of passwords or other data
- Password Changer
- Paid plans purchase from Dashlane website
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