Dashlane is having a minor outage
Updated a few minutes ago
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We've identified an issue affecting some users' access to the Users tab in the Dashlane Admin Console. Our team is working on a fix, but in the meantime, please try reinstalling the Dashlane extens...
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Robert
5 days agocannot log into usual stored sites O btw thanks for notifying your customers of the technical issues you are having!!
Lisa
5 days agoChrome web extension not working
Mac
7 days agoDashlane on two computers using two paid accounts both fail to sign in
Jonathan
7 days agoLogin page does not come up
Joel
7 days agoI can't log in - get error message
Paul
7 days agoCannot login into Dashlane via Chrome extension on Widwons 10. Cannot reinstall Dashlane extension on same Windows 10 PC. Cannot login to Dashlane directly from Windows 10 PC. Dashlane works on iPhone and iPad.
Tom
7 days agoCannot login. Get error message.
Karl
7 days agoCannot login to service. App says it cannot connect.
Marty
7 days agoApp doesn’t take passcode or password email Same for the website
Ed
7 days agonot working - impossible to sign in on web app / extension
Denis
7 days agoNot able to login, don't have access logging in to my organization
Dave
7 days agoCan't login , Chrome or Firefox. Seems to work on the phone app
Sasa
7 days agoCan't login. Reinstalling the extension didn't help.
Corey
7 days agoDashlane extension in Microsoft Edge not signing in / accepting MFA code
Davide
7 days agoLogin not working on chrome
courtney
7 days agoI am not able to login. I can't get past the user name entry to enter my password
Bob
7 days agoWon't load from Chrome browser. Can't get into protected sites.
Kev
7 days agoSame issue over here. Extension on desktop is lagging when it comes to loading the 2FA code. Deinstall and reinstall didnt solve the issue. Also dashlane app on mobile doesn't load 2FA code. It says "Can't connect to server". Dashlane Server status page shows no issue...weird.
Steve
7 days agoWebsite Chrome extension won't load, attempt to removing and reinstall results in an unexpected error occurred message
Tyler
7 days agoBrowser extention not working
Dave
7 days agoLogin errors. Finally was able to login but passwords not loading.
Adam
7 days agoCant login to the app. Not responding to login and timing out.
Sean
7 days agoCannot authenticate to pw manager.
Anon
7 days agoNot logging in, 2FA failures, Primary password not accepted
Mark
7 days agoWon't take the 2FA token code
John
7 days agoPainfully slow - unusable
Cortney
10 days agoIsn't logging in - just continues to process.
Alicia
14 days agoWont let me enter my email to log in
Mike
17 days agoCannot login via chrome. "Unexpected error occurred"
Terri
26 days agoNot allowing me to log in. Not recognizing my email address
Ben
about 1 month agoBrowser extension not working
Connor
about 1 month agoIssue launching web app and extension
Deepu
about 1 month agoWebsite and extensions not loading
stephanie
about 2 months agocan't log in on site or extension
Gary
about 2 months agoDashlane icon on my laptop is greyed out and not working. Can't access Dashlane.
Remi
about 2 months agoNot working on chrome and the app
Daniel
about 2 months agoAuthentication seems to be broken on chrome extension
Carol
about 2 months agoIt will not connect to the internet. I am unable to log in.
Mike
about 2 months agodouble charged me for renewal and now has locked me out
Seth
3 months agoInfinite loading when logging in.
Anni
3 months agoUnable to log in on Chrome - Edge working
Flora
3 months agoI am stuck on a loading screen when trying to log in. I haven't entered my credentials yet as it is still trying to load the login page.
Shankar
3 months agoI'm not able to open Dahslane and the browser says the site can't be reached.
Judy
3 months agoThe Dashlane extension on my Chrome page will not open.
Luisa
3 months agoI have forgotten my password and trying to use my code. I am able to make it to creating new Master Password but once submitted it tells me to try again.
julius
3 months agodashlane doesn't load in my browser (firefox) currently and neither does the plugin to the browser, but the app works fine on my android
Tina
3 months agoI am receiving an error message "an unexpected error occurred" when trying to log in with Chrome via the extension or website. The mobile app is thankfully working.
Eileen
3 months agoDashlane is non-responsive.
Armand
3 months agoCannot open using the extension on my desktop or by trying the dashlane website
Mike
3 months agoCannot open using the extension on my desktop or by trying the dashlane website
Michelle
3 months agoWebsite and Chrome extension won't come up
Royce
4 months agoUnexpected error repeatedly, won't let me log in.
Brendan
4 months agoCan't login on the website and the extension is showing an error message.
Benjamin
4 months agoRejects valid 2FA codes and recovery codes
David
4 months agoDashlane login screen not loading - meaning I can't get any passwords!
Jodie
4 months agoNot able to log in. Login pages for both website and chrome extension aren't loading to allow me to login.
Rob
4 months agoNot allowing me to attempt log on - automatically saying that something is wrong and to try again later
Jennifer
4 months agoon login it says "an unexpected error has occurred. Please try again later."
David
4 months agoUnable to reach login page
Mel
4 months agoUsing Chrome add on for Dashlane & keep getting an error message when entering correct password. An unexpected error occurred. Please try again later. I've tired multiple times over several minutes now
IsDown has tracked 89 incidents since started monitoring Dashlane status in March 2022.
7 days ago · lasted about 2 hours
Our team identified a disruption of our services preventing customers from using Dashlane's services. We are currently investigating this situation. We appreciate your patience while our team works to resolve this issue. Thank you for your patience. More details
about 2 months ago · lasted 3 days
Our team detected an issue that is causing the Nudges feature to send repeated Nudges in a short amount of time on Slack. While our team works to fix the issue, we've temporarily turned off the feature. We apologize for any inconvenience this may... More details
We've tracked and collected 89 incidents since started monitoring Dashlane status
Number of Incidents
2 issues
Last incident
2 days ago
Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.
IsDown offers an easy way to monitor Dashlane with maximum flexibility
IsDown monitors Dashlane for major outages. A major outage is when Dashlane experiences a critical issue that severely affects one or more services/regions. When Dashlane marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Dashlane status page for minor outages. A minor outage is when Dashlane experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Dashlane status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Dashlane and all their 22 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Dashlane and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Dashlane is down. You can check Dashlane status and incident details on the top of the page. IsDown continuously monitors Dashlane official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Dashlane seems to be having problems. You can check Dashlane status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Dashlane might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Dashlane official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Dashlane last outage was on December 19, 2024 with the title "The Users Tab in the Admin Console is currently unavailable for some users"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Dashlane and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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