Is Dashlane Down? Check the current Dashlane status

Dashlane is operational

Updated

Dashlane not working for you?

Monitoring Dashlane since March 2022. Learn more

Monitoring 22 Dashlane services and regions

2 incidents in 2025

Current Dashlane official ongoing incidents

No incidents reported in Dashlane's status page

IsDown pulls data from Dashlane's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Dashlane issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Dashlane problems

  • J

    James

    13 days ago

    Website login freezes after entry of email address

  • S

    Shawn

    25 days ago

    Dashlane.com is returning empty results when visiting from the browser. Used separate devices and separate browsers and received the same result.

  • J

    John

    29 days ago

    An unexpected error occurred. Please try again.

  • R

    Renee

    about 1 month ago

    Can't log in. Site (using Chrome) says, "The Dashlane App is taking longer than expected to load."

  • M

    Marco

    about 1 month ago

    Can't login. An unexpected error occurred. Please try again.

  • W

    Wim

    about 1 month ago

    Not working and unable to login at the moment

  • P

    Pablo

    about 2 months ago

    Website I cannot sign in thru the web page in my laptop. I can do it in my phone though.

  • S

    Scott

    about 2 months ago

    I am unable to login - I have carefully checked my login name and password. They are correct, but it is not letting me login.

  • J

    Jeff

    about 2 months ago

    Can't log in to my account.

  • J

    James

    about 2 months ago

    Cannot log in on my chrome laptop browser. Keep asking me for email and then get an unexpected error message. Seems to be working ok on my android phone.

  • G

    Gary

    about 2 months ago

    The whole site is down I can't get into my account I can't change anything seems like there's a major hack going on

  • M

    Misti

    about 2 months ago

    "Unexpected Issue" - unable to log in both on the website and the app

  • G

    Gary

    about 2 months ago

    Password is not opening the app

  • P

    Paul

    about 2 months ago

    Unable to log in - Both Web and browser Extension

  • P

    Penny

    about 2 months ago

    Unable to log-in...so frustrating when you are paying for premium

  • C

    Cynthia

    about 2 months ago

    Unable to log in. Says there is an unexpected error

  • M

    Megan

    about 2 months ago

    I get a message that there has been an unexpected error when entering my 2FA code.

  • C

    Carrie

    about 2 months ago

    Can't log in to dashlane extension on chrome

  • R

    Ricky

    about 2 months ago

    Firm users can't sign in. Reports of account not existing

  • J

    Jim

    about 2 months ago

    Not able to use my password to sign on

  • M

    Matt

    about 2 months ago

    'Unexpected Error' message when attempting to log-in. Removed the app and re-added it in case that was the issue. Still can't get in

  • C

    Christine

    about 2 months ago

    Logins, 2FA, resents - nothing is working

  • M

    Miriam

    about 2 months ago

    Can't log into Chrome extension; can't download extension from Dashlane website.

  • M

    Michael

    about 2 months ago

    Can't login, error message after the password step.

  • E

    Edward

    about 2 months ago

    Login Issue. I am not able to login after entering my email.

  • N

    Nick

    about 2 months ago

    The app and extension are both completely non-functional despite their "status indicator" being updated "Seconds ago" They're liars and their app just shit the bed right in time for my 7:30 meeting, thanks Dashlane......

  • L

    Lionel

    about 2 months ago

    Login says unexpected error..

  • J

    Joeba

    about 2 months ago

    Unexpected error when trying to log in

  • C

    Chris

    about 2 months ago

    I'm a systeam administrator. Some of other users are unable to login. I was already logged in and attempted to go to the Admin Console but it just keeps on spinning and doesn't respond.

  • E

    Erik

    about 2 months ago

    Can't log in to browser plugin or web site

  • R

    Rick

    about 2 months ago

    Error after entering my password

  • M

    M

    about 2 months ago

    Cant login with chrome extension, and on the app most of my logins are missing. When I try to start a chat on their website it says they cant find an account with my email address. Their status page says everything is fine

  • C

    Charity

    about 2 months ago

    An unexpected error occurred when I try to log in

  • M

    Mike

    about 2 months ago

    Can't log in on chrome or edge, but mobile app works fine

  • T

    Trisha

    about 2 months ago

    won't log in. says "An unexpected error occurred. Please try again."

  • D

    Dan

    about 2 months ago

    Unexpected error at log in

  • J

    John

    about 2 months ago

    I have been unable to login into Dashlane over the last 20 minutes.

  • K

    Karen

    about 2 months ago

    It;s down and not working

  • N

    Noelle

    about 2 months ago

    Cannot log in - An unexpected error occurred.

  • M

    Marc-André

    about 2 months ago

    login down on all platforms

  • R

    Rose

    about 2 months ago

    Telling me there is an error, not accepting my password

  • S

    Scott

    about 2 months ago

    Can't login with the App or on the Webpage. Receiving "Unexpected Error"

  • M

    Maxime

    about 2 months ago

    Error when connecting, not related to my browser since tested on multiple computers

  • J

    Jo

    about 2 months ago

    When I type my master password I get the error message "an unexpected error occurred. Please try again"

  • V

    Victo

    about 2 months ago

    An unexpected error occured;

  • H

    Hugh

    about 2 months ago

    Can't log in with authenticator or recovery code

  • C

    Cindy

    about 2 months ago

    Cannot log in and have no access to passwords

  • A

    AT

    about 2 months ago

    It's not opening, can't log in, won't fill passwords, etc

  • T

    Tom

    about 2 months ago

    Unable to login. Unexpected error.

  • G

    Gabriel

    about 2 months ago

    "An unexpected error occurred" when attempting to login to the browser app.

  • A

    Alex

    about 2 months ago

    Cannot log in with master PW

  • T

    Tyreke

    about 2 months ago

    Can't login. unexpected error occured

  • J

    John

    about 2 months ago

    Getting an unexpected error message when trying to login

  • A

    Alden

    about 2 months ago

    Unexpected error when logging in via extension. Unable to login through website either.

  • T

    Toni

    about 2 months ago

    Login problems and Errors

  • M

    Maxime

    about 2 months ago

    Impossible to load the dashlane page or with 1 minutes delay and the app doesn't load properly (missing research)

  • D

    Dan

    about 2 months ago

    Can't log in to web site. Chrome extension is also not working

  • J

    John

    about 2 months ago

    Unable to log in with app or pc

  • Z

    Za

    about 2 months ago

    Cannot log in have a white screen

  • S

    SM

    about 2 months ago

    I cannot Login and cannot Access my credentials

Dashlane outage history

IsDown has tracked 90 incidents since started monitoring Dashlane status in March 2022.

  • Jan 27 2025

    about 2 months ago · lasted 22 minutes

    Our team identified a disruption of our services preventing customers from using Dashlane. We are currently investigating this situation. We appreciate your patience while our team works to resolve this issue. More details

  • Dec 19 2024

    We've identified an issue affecting some users' access to the Users tab in the Dashlane Admin Console. Our team is working on a fix, but in the meantime, please try reinstalling the Dashlane extension on your browser as a workaround. Thank you for... More details

  • Dec 14 2024

    3 months ago · lasted about 2 hours

    Our team identified a disruption of our services preventing customers from using Dashlane's services. We are currently investigating this situation. We appreciate your patience while our team works to resolve this issue. Thank you for your patience. More details

  • Mar 2022 ...
    IsDown started monitoring Dashlane status

    We've tracked and collected 90 incidents since started monitoring Dashlane status

Sign up and check all outage history

Dashlane outages in the last 30 days

Number of Incidents

0 issues

Last incident

45 days ago

Having problems with Dashlane? What can you do?

  1. First, stay calm.

    • We know it's stressful when Dashlane is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Dashlane already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Dashlane status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Dashlane is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.
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Stay informed about Dashlane status changes

IsDown offers an easy way to monitor Dashlane with maximum flexibility

Major Outages Notifications

IsDown monitors Dashlane for major outages. A major outage is when Dashlane experiences a critical issue that severely affects one or more services/regions. When Dashlane marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Dashlane status page for minor outages. A minor outage is when Dashlane experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Dashlane status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Component Filtering

IsDown monitors Dashlane and all their 22 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Dashlane and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Dashlane down today?

Dashlane isn't down. You can check Dashlane status and incident details on the top of the page. IsDown continuously monitors Dashlane official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Dashlane status?

Dashlane is currently operational. You can check Dashlane status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Dashlane outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Dashlane slow today?

Currently there's no report of Dashlane being slow. Check on the top of the page if there are any reported problems by other users.

How are Dashlane outages detected?

IsDown monitors the Dashlane official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Dashlane outage?

Dashlane last outage was on January 27, 2025 with the title "Dashlane services disruption"

Dashlane not working for you? How do I know if Dashlane is down?
How can I check Dashlane status and outages?
Why use IsDown to monitor Dashlane instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Dashlane and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.

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