Dashlane is operational
Updated
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IsDown pulls data from Dashlane's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Carol
18 days agoUnable to log into Dashlane. Times out.
James
about 2 months agoWebsite login freezes after entry of email address
Shawn
about 2 months agoDashlane.com is returning empty results when visiting from the browser. Used separate devices and separate browsers and received the same result.
John
2 months agoAn unexpected error occurred. Please try again.
Renee
2 months agoCan't log in. Site (using Chrome) says, "The Dashlane App is taking longer than expected to load."
Marco
2 months agoCan't login. An unexpected error occurred. Please try again.
Wim
3 months agoNot working and unable to login at the moment
Pablo
3 months agoWebsite I cannot sign in thru the web page in my laptop. I can do it in my phone though.
Scott
3 months agoI am unable to login - I have carefully checked my login name and password. They are correct, but it is not letting me login.
Jeff
3 months agoCan't log in to my account.
James
3 months agoCannot log in on my chrome laptop browser. Keep asking me for email and then get an unexpected error message. Seems to be working ok on my android phone.
Gary
3 months agoThe whole site is down I can't get into my account I can't change anything seems like there's a major hack going on
Misti
3 months ago"Unexpected Issue" - unable to log in both on the website and the app
Gary
3 months agoPassword is not opening the app
Paul
3 months agoUnable to log in - Both Web and browser Extension
Penny
3 months agoUnable to log-in...so frustrating when you are paying for premium
Cynthia
3 months agoUnable to log in. Says there is an unexpected error
Megan
3 months agoI get a message that there has been an unexpected error when entering my 2FA code.
Carrie
3 months agoCan't log in to dashlane extension on chrome
Ricky
3 months agoFirm users can't sign in. Reports of account not existing
Jim
3 months agoNot able to use my password to sign on
Matt
3 months ago'Unexpected Error' message when attempting to log-in. Removed the app and re-added it in case that was the issue. Still can't get in
Christine
3 months agoLogins, 2FA, resents - nothing is working
Miriam
3 months agoCan't log into Chrome extension; can't download extension from Dashlane website.
Michael
3 months agoCan't login, error message after the password step.
Edward
3 months agoLogin Issue. I am not able to login after entering my email.
Nick
3 months agoThe app and extension are both completely non-functional despite their "status indicator" being updated "Seconds ago" They're liars and their app just shit the bed right in time for my 7:30 meeting, thanks Dashlane......
Lionel
3 months agoLogin says unexpected error..
Joeba
3 months agoUnexpected error when trying to log in
Chris
3 months agoI'm a systeam administrator. Some of other users are unable to login. I was already logged in and attempted to go to the Admin Console but it just keeps on spinning and doesn't respond.
Erik
3 months agoCan't log in to browser plugin or web site
Rick
3 months agoError after entering my password
M
3 months agoCant login with chrome extension, and on the app most of my logins are missing. When I try to start a chat on their website it says they cant find an account with my email address. Their status page says everything is fine
Charity
3 months agoAn unexpected error occurred when I try to log in
Mike
3 months agoCan't log in on chrome or edge, but mobile app works fine
Trisha
3 months agowon't log in. says "An unexpected error occurred. Please try again."
Dan
3 months agoUnexpected error at log in
John
3 months agoI have been unable to login into Dashlane over the last 20 minutes.
Karen
3 months agoIt;s down and not working
Noelle
3 months agoCannot log in - An unexpected error occurred.
Marc-André
3 months agologin down on all platforms
Rose
3 months agoTelling me there is an error, not accepting my password
Scott
3 months agoCan't login with the App or on the Webpage. Receiving "Unexpected Error"
Maxime
3 months agoError when connecting, not related to my browser since tested on multiple computers
Jo
3 months agoWhen I type my master password I get the error message "an unexpected error occurred. Please try again"
Victo
3 months agoAn unexpected error occured;
Hugh
3 months agoCan't log in with authenticator or recovery code
Cindy
3 months agoCannot log in and have no access to passwords
AT
3 months agoIt's not opening, can't log in, won't fill passwords, etc
Tom
3 months agoUnable to login. Unexpected error.
Gabriel
3 months ago"An unexpected error occurred" when attempting to login to the browser app.
Alex
3 months agoCannot log in with master PW
Tyreke
3 months agoCan't login. unexpected error occured
John
3 months agoGetting an unexpected error message when trying to login
Alden
3 months agoUnexpected error when logging in via extension. Unable to login through website either.
Toni
3 months agoLogin problems and Errors
Maxime
3 months agoImpossible to load the dashlane page or with 1 minutes delay and the app doesn't load properly (missing research)
Dan
3 months agoCan't log in to web site. Chrome extension is also not working
John
3 months agoUnable to log in with app or pc
Za
3 months agoCannot log in have a white screen
IsDown has tracked 90 incidents since started monitoring Dashlane status in March 2022.
3 months ago · lasted 22 minutes
Our team identified a disruption of our services preventing customers from using Dashlane. We are currently investigating this situation. We appreciate your patience while our team works to resolve this issue. More details
4 months ago · lasted 20 days
We've identified an issue affecting some users' access to the Users tab in the Dashlane Admin Console. Our team is working on a fix, but in the meantime, please try reinstalling the Dashlane extension on your browser as a workaround. Thank you for... More details
4 months ago · lasted about 2 hours
Our team identified a disruption of our services preventing customers from using Dashlane's services. We are currently investigating this situation. We appreciate your patience while our team works to resolve this issue. Thank you for your patience. More details
We've tracked and collected 90 incidents since started monitoring Dashlane status
Monitoring 22 Dashlane services and regions
2 incidents in 2025
Number of Incidents
0 issues
Last incident
80 days ago
Why teams choose IsDown:
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Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.
Dashlane isn't down. You can check Dashlane status and incident details on the top of the page. IsDown continuously monitors Dashlane official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Dashlane is currently operational. You can check Dashlane status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Dashlane being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Dashlane official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Dashlane last outage was on January 27, 2025 with the title "Dashlane services disruption"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Dashlane and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Dashlane with maximum flexibility
IsDown monitors Dashlane for major outages. A major outage is when Dashlane experiences a critical issue that severely affects one or more services/regions. When Dashlane marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Dashlane status page for minor outages. A minor outage is when Dashlane experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Dashlane status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Dashlane and all their 22 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Dashlane and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.”
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