Outage in Dashlane

Extension causing a high CPU usage and slow performance.

Resolved Minor
January 02, 2023 - Started over 2 years ago - Lasted 10 days

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Outage Details

We've noticed that the extension is causing a high CPU usage and slow performance on browsers.

Our team is aware of the issue and is currently working on a fix.

Thank you for your patience.
Latest Updates ( sorted recent to last )
over 2 years ago - at 01/02/2023 02:18PM

We've noticed that the extension is causing a high CPU usage and slow performance on browsers.

Our team is aware of the issue and is currently working on a fix.

Thank you for your patience.

over 2 years ago - at 01/02/2023 05:16PM

We´ve identified the root cause of the issue causing the high CPU usage and slow performance. A fix will be available ASAP. Restarting your browser solves the issue until the fix is available. We´ll keep you posted. Thanks for your patience and understanding.

over 2 years ago - at 01/04/2023 12:14PM

We can confirm that the issue causing the high CPU usage and slow performance is now resolved with v. 6.2251.2. Thank you for being so patient!

over 2 years ago - at 01/06/2023 02:29PM

We´re still receiving some reports regarding the extension's slowness and high CPU usage. If you are experiencing this issue, we recommend opening the web app, testing has shown it helps bring the CPU usage back to normal. We´ll keep you posted. Our apologies for any inconvenience, and thank you for your patience.

over 2 years ago - at 01/09/2023 02:32PM

The CPU overloading issue has been identified, and our team will release a fix ASAP. Please keep Dashlane up to date, for the upcoming fix. We recommend opening the web app, which should bring the CPU usage back to normal. Our apologies for any inconvenience, and thank you for your patience.

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