Outage in Dashlane

Switching from Master Password to Confidential SSO login flow is not successful

Resolved Minor

November 21, 2023 - Started about 2 years ago - Lasted 16 days

Incident Report

We've received a few reports in which users looking to switch to a confidential SSO login flow from Master Password are unable to successfully do so. Our Engineering team is investigating and we will provide updates accordingly. Thank you for your patience.

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Latest Updates ( sorted recent to last )

about 2 years ago - at 11/21/2023 12:19AM

about 2 years ago - at 11/23/2023 07:27PM

This has been identified, and the fix is being released on the new Dashlane extension 6.2347.2, which is already available in Firefox and Edge, and will soon be available in Chrome.

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