Outage in Datto
Autotask PSA - Emails Not Being Processed
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are aware of an issue where emails in the UKLR & LR zones are not being processed into tickets / ticket notes.
Our teams are currently investigating the issue.
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