Outage in Datto

Datto RMM - Pinotage - Alert data may not load in the Web Application

Resolved Minor
May 15, 2024 - Started 17 days ago - Lasted 2 days
Official incident page

Need to monitor Datto outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Datto, and never miss an outage again.
Start Free Trial

Outage Details

Our teams are working on resolving an issue that may cause intermittent issues with loading data related to Alerts in the Web Application on the Pinotage (EU1) platform. The issue can be mitigated by refreshing the page in the web browser, and our teams are also monitoring the infrastructure to respond and resolve issues rapidly while working on deploying the fix later this week.
Components affected
Datto Pinotage (EU1)
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 05/17/2024 09:19AM

This incident has been resolved.

IDENTIFIED 17 days ago - at 05/15/2024 09:41AM

Our teams are working on resolving an issue that may cause intermittent issues with loading data related to Alerts in the Web Application on the Pinotage (EU1) platform.

The issue can be mitigated by refreshing the page in the web browser, and our teams are also monitoring the infrastructure to respond and resolve issues rapidly while working on deploying the fix later this week.

Latest Datto outages

Datto Endpoint Backup - Agent pairing failing for deployments in the UK region - about 17 hours ago
Datto Secure Edge - Setting up OIDC/IDP configurations on a Datto Secure Edge gateway fail with error "Oops... something is not quite right: The Datto Remote Access API responded with an error: 9006 (9006)." - about 18 hours ago
Endpoint Backup - Backups jobs may be unable to start due to a volume validation failure - 3 days ago
Datto Endpoint Backup - Intermittent Pairing Failures for new Agents in the USEAST region - 4 days ago
Datto Backup for Microsoft Azure and Endpoint Backup with Disaster Recovery - Screenshot Verifications may not process for deployments in the US East region. - 4 days ago

Easily monitor Datto and all your third-party status

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3173 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE