Outage in Datto

Autotask PSA - All Zones - Error Received When Voiding an Invoice

Resolved Major
September 26, 2025 - Started 2 days ago - Lasted 1 day
Official incident page

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Outage Details

We are aware of an issue where Autotask PSA users are experiencing an error message when attempting to void an invoice. Our Engineering teams have identified the issue and are working on a fix. We appreciate your patience while we work to resolve this behavior.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 09/27/2025 04:13PM

A fix was released that resolved this behavior.

IDENTIFIED 2 days ago - at 09/26/2025 01:53PM

We are aware of an issue where Autotask PSA users are experiencing an error message when attempting to void an invoice.

Our Engineering teams have identified the issue and are working on a fix.

We appreciate your patience while we work to resolve this behavior.

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