Outage in Datto
Datto File Protect - Users On CA-Cell13 Are Unable To Access The Manager Portal
Minor
September 23, 2025 - Started about 2 hours ago
Official incident page
Official incident page
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Outage Details
We are aware of a problem where Datto File Protect users on CA Cell13 will receive a 404 error when attempting to access the Manager Portal.
The Kaseya R&D Team is currently investigating the issue.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Latest Updates ( sorted recent to last )
MONITORING
about 1 hour ago - at 09/23/2025 09:48PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 2 hours ago - at 09/23/2025 08:30PM
We are aware of a problem where Datto File Protect users on CA Cell13 will receive a 404 error when attempting to access the Manager Portal.
The Kaseya R&D Team is currently investigating the issue.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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