Outage in Datto

Logins via auth.datto.com are returning 50x errors

Resolved Major

May 16, 2024 - Started over 1 year ago - Lasted about 8 hours
Official incident page

Incident Report

We are currently aware of an issue where logins via auth.datto.com are returning 50x errors. Our Engineering team are actively investigating the issue.

Components affected

Datto Login Services

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 05/16/2024 04:07PM

This incident has been resolved.

MONITORING over 1 year ago - at 05/16/2024 09:32AM

Our Engineering team have pushed a fix for this issue and we are currently monitoring.

We sincerely apologize for any inconvenience caused by this.

Thank you for your patience!

MONITORING over 1 year ago - at 05/16/2024 09:31AM

Our Engineering team have pushed a fix for this issue and we are currently monitoring.

We sincerely apologize for any inconvenience caused by this.

Thank you for your patience!

IDENTIFIED over 1 year ago - at 05/16/2024 08:29AM

Our Engineering team have identified the issue and are working to implement a fix.

INVESTIGATING over 1 year ago - at 05/16/2024 08:04AM

We are currently aware of an issue where logins via auth.datto.com are returning 50x errors.

Our Engineering team are actively investigating the issue.

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